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If you are having trouble finding the resources you need, or would like to inquire about our services, please complete our online form, or email us.



Result Reporting

DataLink for Employers: contact us at 800.340.4029 or email toxcs@alere.com.

DataLink Dx for Clinicians: contact us at 800.994.2088 or email CustomerService.mm@alere.com.

Laboratory Testing Resources

Having proper knowledge of collection and testing protocols can increase the success of implementing and maintaining your program. We understand all aspects of administering drug and alcohol testing, and offer a complete list of resources.

Support Services
  Alere Toxicology Locations
  NEW! Laboratory Testing Supply Request Form
  DataLink Result Reporting
  Collection Site Management
  Quality Assurance / Quality Control
  Lab Licensure & Accreditation

Downloads - General Resources
  Commonly Abused Drugs Resource Booklet
  Common Drugs of Abuse - Poster
  State Legal Status for Workplace Drug and Alcohol Testing
  State-by-State Legal Status Guide - Hair and Alcohol
  State-by-State Legal Status Guide - Marijuana
  State-by-State Legal Status Guide - Oral Fluids
  State-by-State Guidelines for Notifications
  White Papers, Monographs, and Technical Briefs

General Laboratory Testing Methods
 
  Urine Test Methodology
Urine testing may include a two-part process – screening and confirmation. Alere performs initial screening through immunoassay, a technique for analyzing and measuring drugs of abuse in urine. If the specimen initially tests positive, a confirmation test is performed before the laboratory reports the result.

Alere Toxicology confirms the presence of drugs using analytical methods that combine chromatographic separation with mass spectrometric identification. These types of methods include gas chromatography/mass spectrometry (GC-MS or GC-MS/MS) and liquid chromatography/mass spectrometry (LC-MS or LC-MS/MS). These confirmation tests can identify compounds by their retention times and molecular structure and are recognized by courts and scientists as the most definitive methods to verify a drug of abuse.


  Oral Fluid Test Methodology
Utilizing both Immunoassay and liquid chromatography/tandem mass spectrometry (LC-MS/MS) technology, we provide customers with a definitive analysis of a wide array of substances of abuse, in an easy-to-read report format.

While the testing process is two-part as it is with urine testing (screening and confirmation), the amount of drug or drug metabolite present in oral fluid is much lower than that present in urine. Clients using oral fluid testing can still expect the same level of quality and service guiding our urine-based testing operations.
 

Need help with your customized urine or oral fluid testing solution? For unparalleled customer support, please contact your dedicated account representative or client service representative.

Workplace and employer solutions call: 800.340.4029
Medication monitoring solutions call: 800.994.2088
Addiction and treatment solutions call: 800.241.0467

State-by-State Laws

State Legal Status for Workplace Drug and Alcohol Testing. Download PDF »

eCCF paperless process now available for DOT testing at two Alere Laboratories.

Tech Brief

Employer Testing Solutions

Tech Brief Pre-Employment Testing

Pre-Employment Screening: Liquid IQ Test or Smart Business Decision?

» Register to download

Monograph

Addiction and Treatment Solutions

Tech Brief Pre-Employment Testing

Substance Disorders: Testing Across the Continuum of Care

» Register to download